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You have the right to return products purchased and ask for a replacement

  •     In all cases where a demonstrable fault of your MSS Electronics products are delivered or other substantially different from what you ordered
  •     In all cases where the product was defective or missing property and agreed on condition that
    •         Otherwise provided by the warranty of the manufacturer or importer and the product is within warranty, when the applicable warranty or
    •         If there is no guarantee against the former has been the limitation of legal rights of the buyer or
    •          If there is no guarantee against the first and the deficiency or missing status is not important.

You have the right to return products purchased and ask them to change to another product or products in the amount of the price that you pay an additional premium or if you wish, within twenty (20) days of receipt of the product

You have the right to return products purchased and ask for payment of the price we have paid

  •      in all cases where the product was defective or missing property and agreed on condition that
  •         otherwise provided by the warranty of the manufacturer or importer and the product is within warranty, when the applicable warranty or
    •         if there is no guarantee against the 1 has been the limitation of legal rights of the buyer or
    •         if there is no guarantee against the 1 and the defect or missing status is not significantly
  •      within 14 days after delivery of the product

The MSS Electronics be liable for damages in the absence of an agreed capacity or if a flaw is caused by the fault, and therefore not liable for slight negligence.

Moreover, for all cases should the product for replacement, repair needed to be accompanied by original sales receipt. For all the above cases to replace, repair products should be in the state received from the client, complete and without damage and the packaging is that which normally accompanies the product (to match the IMEI) and is in excellent condition together with all the documents accompanying the product (eg ITT, Ap Retail etc). Before any return is prior consultation with the Online store. In any case, the return and replacement is possible under the following conditions:

     contact the same day or the next working day with the online store
    when changing the product within 20 days with another or others in the amount of additional consideration or price or withdrawal within 14 days pursuant to Article 5, Paragraph 10 of n.2251/1994, the product should not be used
    the product is accompanied by all necessary documents evidencing the transaction (eg ITT, Ap Retail etc.)


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